Register repair
Describe the failure, photograph the type plate and name the application. S+R evaluates whether repair is sensible.
Service throughout the life cycle
An electric actuator is part of a machine, not just a spare part. S+R therefore checks whether repair, original part, retrofit or a new solution is the best technical and economic path.
Service fields
The most important information should quickly reach the right person: type, failure pattern, application and mechanical interface.
Describe the failure, photograph the type plate and name the application. S+R evaluates whether repair is sensible.
Spindle, nut, bearings, seals, motor, limit switches, encoder or control are assigned based on the assembly.
Load case, installation position, sensors, synchronization, protection class and control questions are clarified technically.
When old units are no longer economical to repair, S+R develops a mechanically and electrically matching replacement.
Testing, drawings, spare-part logic and connection information create confidence for operation and purchasing.
Recurring service and spare-part packages can be defined for OEM and distributor demand.
Components & spare parts
When motor, gearbox, screw, brake or sensors are documented cleanly, spare parts, retrofit and technical questions can be clarified faster. This is especially useful for older assemblies and serial stock.
Assessment to replacement
Many service cases are not limited by the motion itself, but by existing mounting, space, control and lead time. S+R can record existing machine geometry and derive a matching solution - even when a heavy-duty actuator returns to the test stand after roughly 20 years in service.
Workflow
Type, serial number, stroke, force, voltage, images and failure description.
Check mechanics, spindle, bearings, motor, limit switches, encoder and control.
Compare repair, spare part, retrofit or new actuator with lead time.
Testing, documentation, shipping and technical support when required.